Our Shipping Policy was last updated on May 03, 2023

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

      Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Serco International General Trading LLC, Office 1302, The H Hotel and Office, Sheikh Zayed Road.

      Goods refer to the items offered for sale on the Service.

      Orders mean a request by You to purchase Goods from Us.

      Service refers to the Website.

      Website refers to Action Saffron, accessible from actionsaffron.com

      You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at actionsaffron.com The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

     Shipping method: Standard
Shipment cost: Free
Estimated delivery time: 1 business day
 

     Shipping method: Same Day
Shipment cost: 25 AED
Estimated delivery time: same day if order is submitted before 2pm

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Actionsaffron.com ships to addresses within the UAE.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Actionsaffron.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Actionsaffron.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

     By visiting this page on our website: Actionsaffron.com/Shipping

     By sending us an email: [email protected]